Amazon Shipping Tracking
Amazon Shipping tracking lets you follow packages delivered through Amazon’s own delivery network (also called Amazon Logistics, or AMZL). If your order says “Shipped with Amazon” or your tracking number starts with TBA, Amazon’s drivers are handling it — not USPS, UPS, or FedEx. Tracking usually appears once the first scan happens, and the most detailed updates show inside your Amazon account or on the Amazon Shipping tracking page. Amazon delivers late into the evening, so a package that’s “out for delivery” can still arrive well after dark.
Track Your Amazon Logistics
Enter your Amazon Logistics tracking number to check delivery progress and jump straight to the carrier's official tracking page.
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What Is Amazon Logistics (AMZL)?
Amazon Logistics is Amazon’s own delivery network — the final-mile operation that carries a growing share of Amazon orders instead of handing them to a traditional courier. Parcels move from a fulfilment centre to a regional sort centre, then to a local delivery station near you, where drivers load them for the route. Those drivers may work for Amazon, for a Delivery Service Partner, or through Amazon Flex, but to you it all appears simply as “Amazon.” Because Amazon runs this network end to end, its tracking tends to be more detailed than a typical carrier’s — right down to a live map on delivery day.
Who Actually Delivers Amazon Shipping Parcels?
Behind “Amazon” on your tracking is a mix of drivers. Some work directly for Amazon, many work for Delivery Service Partners (local companies contracted by Amazon), and others deliver through Amazon Flex, an app-based programme where individuals use their own vehicles. Whichever it is, the parcel moves through the same Amazon Logistics network, scans into the same system, and follows the same 8 a.m.–10 p.m. window. So the driver type doesn’t change how you track it — it’s all “Shipped with Amazon,” and the delivery photo confirms who received it.
Why Does My Tracking Say “Shipped with Amazon”?
“Shipped with Amazon” simply means Amazon Logistics — not an outside courier — is carrying your parcel. You’ll see it alongside a TBA tracking number, and it tells you to track inside your Amazon account rather than on a USPS or UPS page. In practice, it’s good news for visibility: because Amazon controls the whole delivery, you get richer updates, a delivery photo, and a live map on the day. So treat “Shipped with Amazon” as a signal that the best tracking is the Amazon one — right here or in Your Orders.
What Does a TBA Tracking Number Mean?
A tracking number starting with TBA — usually “TBA” followed by 12 or more digits — is an Amazon Logistics parcel. In other words, Amazon’s own drivers are delivering it, not USPS, UPS, or FedEx. So if you’re trying to look up a TBA number, that’s the key thing to know: it only works inside Amazon’s own tracking, which is why third-party trackers often show little or nothing for it.
To track a TBA number, use Your Orders → Track package in your Amazon account, or the official Amazon Shipping tracking page. Both pull from Amazon’s system, so they show the full status, estimated delivery, and delivery photo. If a TBA number won’t load at all, it may not have had its first scan yet — give it a little time, and see our guide on a tracking number not working if it persists.
How to Track an Amazon Shipping Package
- Copy the tracking number from the store or your Amazon order page. Amazon Logistics numbers usually start with TBA followed by 12 or more digits.
- Enter it above, or open the official Amazon Shipping tracking page.
- Check the current delivery status and estimated delivery date — Amazon often shows a live map on delivery day.
- Look for a proof of delivery photo or location note if the package is marked delivered.
- Contact the store or Amazon support if the package is missing or the number won’t load (see tracking number not working).
For Amazon orders, tracking inside Your Orders is usually the most detailed source, because Amazon Logistics data isn’t always mirrored on other tracking sites. You can also follow it from your Amazon order tracking page.
Can You Track a TBA Number Without an Amazon Account?
Mostly, no — and here’s why. Because Amazon Logistics keeps its tracking inside its own system, a TBA number usually needs the Amazon account (or the direct link Amazon emails you) to show full detail. The official Amazon Shipping tracking page can display a status when you have the delivery postcode or order link, but a bare TBA number pasted into a random third-party tracker often returns nothing. So for Amazon Logistics parcels, the account route is almost always the richest. If a seller gave you the TBA number, they can also share the tracking link tied to it.
Amazon Shipping vs USPS, UPS & FedEx
Not every Amazon order is carried by Amazon. So before you worry about tracking, check who has your parcel:
- Amazon Logistics — the number starts with TBA, or the order says “Shipped with Amazon.” Track it here or in Your Orders.
- UPS — the number starts with 1Z. Check UPS tracking.
- USPS — a long number starting 9400, 9205, or 92. Check USPS tracking.
- Royal Mail or Evri (UK) — see Royal Mail or Evri.
So the tracking number’s first characters tell you exactly where to look. Only TBA numbers are Amazon’s own — everything else follows that carrier’s normal tracking.
What Is Swiship?
If your tracking points to Swiship (swiship.com or swiship.co.uk), that’s still Amazon’s delivery network — Swiship is the tracking brand Amazon uses for many marketplace and third-party shipments carried by Amazon Logistics. So a Swiship tracking page and an Amazon Shipping tracking page show the same underlying parcel. You’ll usually reach Swiship when a seller’s confirmation links there rather than to your Amazon account. Either way, the delivery still runs through AMZL, follows the same evening delivery window, and shows the same statuses described below.
Amazon Shipping as a Carrier for Businesses
“Amazon Shipping” is also the name of Amazon’s carrier service for merchants, which lets businesses ship orders — including those sold off Amazon — through the same delivery network. For the person receiving the parcel, it works exactly like any Amazon Logistics delivery: a TBA-style number, tracking on the Amazon Shipping or Swiship page, and the usual seven-day, late-evening window. So if a store you bought from says it ships “with Amazon,” you’ll track it here rather than with a traditional courier.
Is Amazon Shipping the Same as Prime?
No — they’re related but different. Prime is the membership that unlocks faster delivery speeds (Same-Day, One-Day, Two-Day), while Amazon Shipping / Amazon Logistics is the delivery network that physically carries many of those parcels. So a Prime order is often delivered by Amazon Shipping, but not always — it might go via USPS, UPS, Royal Mail, or Evri instead. The tracking number tells you which: a TBA number means Amazon Shipping, whatever your Prime status.
Amazon Shipping Delivery Windows
Amazon Logistics delivers seven days a week, including Sundays and most holidays, typically between 8:00 a.m. and 10:00 p.m. local time. How fast it arrives depends on the option chosen at checkout:
- Same-Day / Prime Now: ordered before the local cut-off in eligible areas, delivered the same day.
- One-Day (Prime): next-day on eligible items.
- Two-Day (Prime): the standard Prime window.
- Standard (non-Prime): usually 3–5 business days.
Because drivers work late, a package is not really “late” until after that 10 p.m. window closes.
Does Amazon Shipping Deliver on Weekends and Holidays?
Yes. Unlike many couriers, Amazon Logistics runs every day of the week, Sundays included, and it delivers on most public holidays too. So a parcel that reaches your local station on a Saturday can easily arrive on Sunday, and an order placed over a long weekend doesn’t automatically wait for “the next working day.” That said, during peak periods — Prime Day, Black Friday, and the December rush — the sheer volume can still stretch delivery windows, so lean on the estimated date Amazon shows rather than the usual timings.
What Does “Arriving Today” Mean on Amazon Shipping?
“Arriving today” means Amazon expects the parcel to reach you before the day’s window closes at around 10 p.m. It doesn’t always mean the item has just been scanned — it may already be at your local station waiting for the route. So if you see “arriving today,” keep an eye on the live map later in the day rather than refreshing the status bar. Only if the day ends with no delivery should you treat it as a genuine delay.
Amazon Shipping Tracking Statuses Explained
- Shipping soon / Preparing for dispatch: your order is being picked and packed; the number may not scan yet.
- Shipped / On the way: it’s left the fulfilment centre for your local delivery station.
- Arriving today / Out for delivery: it’s on a van — expect it by 10 p.m.
- Delivered — handed to resident: given directly to someone at the address.
- Delivered — left in a safe place: Amazon usually saves a Photo on Delivery showing where.
- Delivery attempted: the driver couldn’t complete delivery; Amazon normally retries the next day.
How to Read Your Amazon Shipping Tracking
Amazon Shipping tracking is a timeline of scans with the newest at the top, and the latest scan date tells you the most. A recent scan means your parcel is moving, even if the wording is vague. On delivery day, the live map and the “stops away” count are your most accurate guide to timing — far more useful than the morning estimate. And because deliveries run to 10 p.m., an “out for delivery” status in the evening is normal, not a warning sign. So judge progress by the freshest update, and only act once the estimated day has fully passed.
Amazon Shipping Delivery Photo and Safe Place
When Amazon leaves a parcel in a safe place, it usually saves a Photo on Delivery showing exactly where — the porch, a side door, or a specific spot. That photo is the single most useful clue if something seems missing, so check it first in Your Orders → Track package. If the picture shows your own door, search nearby hiding places; if it shows somewhere that isn’t yours, that points to a misdelivery. You can set or change your safe-place preference in your Amazon delivery settings, which makes future deliveries land where you want them.
Amazon Hub Lockers and Pickup Points
If you chose an Amazon Hub Locker, Counter, or pickup point at checkout, your Amazon Shipping tracking shows “ready for pickup” instead of “delivered,” along with a pickup code and a deadline to collect — usually about three days. So a status that never reaches “delivered to your door” isn’t a fault; it means the parcel is waiting for you at the location you picked. Take your code (and ID if asked) to collect it. For a parcel held this way, see available for pickup.
Can You Redirect or Reschedule an Amazon Shipping Delivery?
Often, yes — while the parcel is still on its way. From Your Orders → Track package, Amazon may let you reschedule the date, redirect to an Amazon Hub Locker or pickup point, or update delivery instructions and a safe place. These options vanish once the parcel is out for delivery, so change them early if you won’t be home. And if you miss that window, a nominated safe place or neighbour is the next best way to make sure it still arrives.
Amazon Shipping Delivery Attempted: What to Do
A delivery attempted status means the driver reached your address but couldn’t complete delivery — no safe place, no one to receive a signature item, or an access issue. Amazon normally retries the next day automatically, so usually you just wait. Still, open Your Orders to check for a note or an action button, since some attempts ask you to confirm the address or pick a collection point. For the general meaning, see delivery attempted.
Why Amazon Shipping Tracking Is Not Updating
Tracking may not appear until the first scan, and updates can pause while the package waits for pickup, moves between facilities, is delayed by high route volume, or is waiting for delivery proof. A missing scan for a day or two is normal. If it’s been longer and the estimated date has passed, see our guides on Amazon tracking not updating and the general tracking not updating case.
What to Do If Amazon Shipping Says Delivered
A “delivered” scan with nothing in hand usually resolves quickly — Amazon sometimes marks parcels delivered a little early:
- Check the delivery photo or location note in Your Orders.
- Check the front door, garage, mailroom, parcel locker, reception, and with neighbours.
- Wait up to 36 hours — it may arrive the next day.
- Read Amazon Delivered But Not Received for the full checklist.
- Contact the store or Amazon support if you still can’t find it — Amazon typically refunds or replaces under the A-to-z Guarantee.
Amazon Package Delayed?
Weather, high volume (Prime Day, holidays), or a missed connection can push delivery back a day. Amazon usually updates the estimated delivery date when this happens — the new date is the reliable one. Our guide on an Amazon package delayed explains when a delay is normal and when to ask for help, and where is my package covers the next steps if it’s still missing.
How Accurate Is Amazon Shipping Tracking?
Generally very accurate, because Amazon controls the whole chain and scans at each step. The live map on delivery day is especially reliable — it updates as the driver completes stops. The main quirk is early in the journey, when a parcel can sit on “shipped” for a day before the next scan, or jump straight to “out for delivery” once it reaches your local station. So an older status usually reflects the scan pattern, not a stuck parcel. When in doubt, trust the freshest update and the estimated date over the headline status.
Tips for a Smooth Amazon Shipping Delivery
A little setup helps every delivery land safely:
- Set a safe place and delivery instructions in your Amazon settings.
- Check the live map on delivery day so you can be ready to receive it.
- Keep your TBA number and order details handy in case you need support.
- Consider an Amazon Hub Locker if parcels often go missing at your address.
Does Amazon Shipping Require a Signature?
Most Amazon Logistics deliveries don’t need a signature — the driver leaves the parcel in your safe place and saves a photo as proof. Some items do require one, though, such as high-value goods or age-restricted products, where the driver must hand it to someone and may check ID. If a signature was needed and no one was in, you’ll see a delivery attempted status, and Amazon retries the next day. So if you’re expecting a signature item, try to be available during the delivery window, or redirect it to a pickup point where that’s allowed.
Amazon Shipping and International Orders
For orders shipped across borders through Amazon Global, your parcel may travel with Amazon Logistics for part of the journey and a local postal service or customs broker for the rest. So international Amazon tracking can show an export scan, a customs stage, and then a local delivery — much like any cross-border parcel. If yours pauses at the border, that’s usually routine clearance; our guides on a package stuck in customs and customs clearance explain the timescales.
How to Contact Amazon About a Delivery
Amazon Logistics has no public tracking phone line — deliveries are handled through your Amazon account:
- Online: Your Orders → Problem with order → Get help starts a chat or callback about that specific parcel.
- Amazon Customer Service: US 1-888-280-4331; UK 0800 279 7234.
- A-to-z Guarantee: for items not received or not as described, file a claim from the order page.
Official Amazon Shipping Help
For official carrier support, delivery claims, missing package help, service updates, or account-specific questions, visit the official Amazon Shipping tracking page .
Amazon Shipping Tracking FAQs
What does a TBA tracking number mean?
A number starting with “TBA” is an Amazon Logistics (Amazon Shipping) parcel — delivered by Amazon’s own drivers, not USPS, UPS, or FedEx. Track it inside your Amazon account for the most detail.
Does Amazon deliver on Sundays?
Yes. Amazon Logistics delivers seven days a week, including Sundays and most holidays, usually between 8 a.m. and 10 p.m.
Why can’t I track my TBA number elsewhere?
Amazon Logistics data is often only fully available inside Amazon’s own system, so third-party trackers may show little. Use Your Orders → Track package.
My Amazon package is late — when should I worry?
Wait until the end of the estimated delivery date, since deliveries run to 10 p.m. If it passes with no delivery, contact Amazon; you’re well within the window for a replacement or refund.
Is Swiship the same as Amazon Shipping?
Yes. Swiship is a tracking brand Amazon uses for many marketplace shipments carried by Amazon Logistics, so a Swiship page and an Amazon Shipping page show the same parcel.
What time does Amazon Shipping stop delivering?
Around 10 p.m. local time. Evening deliveries are routine for Amazon Logistics, so a parcel still “out for delivery” at 8 or 9 p.m. is usually on track for that night.
Is Amazon Shipping the same as Prime?
No. Prime is the membership for faster delivery speeds; Amazon Shipping (Amazon Logistics) is the network that delivers many parcels. A TBA tracking number means Amazon Shipping, regardless of your Prime status.
What is Amazon Flex?
An app-based programme where individuals deliver Amazon parcels in their own vehicles. Flex deliveries still track through Amazon Logistics, so nothing changes for how you follow your package.
Does Amazon Shipping need a signature?
Usually no — the driver leaves it with a delivery photo. A signature or ID is needed only for high-value or age-restricted items; if no one’s in, Amazon marks it delivery attempted and retries the next day.
