Terms of Use - Package Tracking

Effective date: [27 August 2026]

These Terms of Use (“Terms,” “Agreement”) govern the relationship between the administration of the website packagetrack.app (the “Site,” “we,” “us,” or “our”), operated by [the Administration of the site], and you, the user of the Site (the “User,” “you”). Please read these Terms carefully before using the Site.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Site.

1. Acceptance of the Agreement

This Agreement is a public offer. By accessing the Site, browsing its pages, or using any of its tools or content, you are considered to have acceded to this Agreement and to accept it in full, without reservation. Your continued use of the Site constitutes your ongoing acceptance of these Terms and of any changes made to them.

2. Changes to this Agreement

The Site administration reserves the right to change, add, or remove parts of this Agreement at any time, with or without notice to the User. You are personally responsible for reviewing this Agreement periodically for changes. Any updates take effect as soon as they are posted on this page, and the “Effective date” above will be revised accordingly. Your continued use of the Site after changes are posted means you accept the revised Terms.

3. Definitions

Site — the website located at packagetrack.app, including all of its pages, tools, guides, and services.
Administration — the persons who operate, manage, and maintain the Site.
User — any person who accesses or uses the Site for any purpose.
Content — all text, guides, graphics, logos, layouts, data, and other material made available on the Site.
Carrier — any postal, courier, logistics, or delivery company referenced on the Site.

4. Subject of the Agreement

The subject of this Agreement is to provide the User with access to the information and tools made available on the Site. The Site provides the User with the following services, free of charge:

access to package-tracking navigation tools that identify the likely carrier from a tracking number and link the User to that carrier’s official tracking page;
access to informational guides explaining delivery statuses, carrier processes, and how to resolve common delivery problems.

This Agreement covers all services of the Site that are actually functioning at the present time, as well as any subsequent modifications and additional services that may appear in the future. The Site is an independent information resource; it is not a shipping carrier and does not ship, handle, deliver, or take custody of any package.

5. Free service and no accounts

The Site is provided free of charge and supported by advertising. The Site does not require you to create an account, does not sell subscriptions, and does not process payments from Users. Any tracking number you enter is processed in your browser to identify the carrier and is not stored by us, as described in our Privacy Policy.

6. Eligibility

The Site is intended for Users who are at least 13 years old (or the minimum age of digital consent in your country). By using the Site, you represent that you meet this requirement and that you have the legal capacity to enter into this Agreement.

7. Permitted use and license

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content for your own personal, non-commercial purposes, subject to these Terms. This license does not permit you to resell, republish, or commercially exploit the Site or its Content without our prior written consent.

8. Prohibited conduct

When using the Site, you agree that you will not:

use the Site for any unlawful, fraudulent, or malicious purpose;
copy, scrape, harvest, or systematically extract the Content or data from the Site without permission;
attempt to gain unauthorized access to the Site, its servers, or any connected systems or networks;
introduce viruses, malware, or any other harmful code;
interfere with, disrupt, or place an unreasonable load on the Site or its infrastructure (including automated requests, bots, or denial-of-service activity);
remove, obscure, or alter any copyright, trademark, or other proprietary notices;
use the Site to infringe the intellectual property or other rights of any third party.

9. Intellectual property

All Content on the Site — including guides, text, graphics, layout, and the Site’s name and branding — is owned by or licensed to the Site administration and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from the Content except as expressly permitted by these Terms or with our prior written consent.

10. Carrier names and trademarks

All carrier and retailer names, logos, trademarks, and tracking-number formats referenced on the Site (including but not limited to USPS, UPS, FedEx, DHL, Royal Mail, Evri, DPD, and Amazon) are the property of their respective owners and are used for identification and reference only. The Site is not affiliated with, endorsed by, or sponsored by any carrier or retailer.

11. User submissions

If the Site allows you to submit messages, comments, reviews, or other material (for example, through a contact form), you are solely responsible for the content you submit. You agree not to submit anything unlawful, defamatory, offensive, misleading, or infringing. By submitting material, you grant the Site administration a non-exclusive, royalty-free right to use, display, and reproduce it in connection with operating the Site. We may remove any user submission at our discretion and are not responsible for the content of submissions made by Users.

12. Third-party links and services

The Site links to carriers’ official tracking pages and to other third-party websites. We provide these links for convenience only and do not control, endorse, or assume responsibility for the content, accuracy, availability, or practices of any third-party site. Accessing third-party sites is at your own risk and subject to their terms and policies. The tracking information itself is provided by the relevant carrier, not by us, and we are not responsible for its accuracy, availability, or timeliness.

13. Advertising and affiliate content

The Site displays third-party advertising (including through Google AdSense) and may contain affiliate links, which help keep the Site free. Advertising and affiliate relationships do not influence the guidance in our Content. Advertisements and sponsored links are served by third parties and may use cookies as described in our Privacy Policy and Cookie Policy. We are not responsible for the content of third-party advertisements or the products and services they promote.

14. No guarantee of accuracy

We work to keep our guides accurate and current, but carriers change their processes, timeframes, contact details, and web addresses without notice. The Content is provided for general informational purposes only and does not constitute professional, legal, or logistical advice. Any reliance you place on the Content is strictly at your own risk. For any issue with an actual shipment, contact the relevant carrier or the retailer you purchased from. See also our Disclaimer.

15. Disclaimer of warranties

The Site and all Content and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. We do not warrant that the Site will be error-free, secure, or available at all times.

16. Limitation of liability

To the fullest extent permitted by law, the Site administration and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages — including, without limitation, lost, delayed, or missing packages, lost profits, or loss of data — arising from or related to your use of, or inability to use, the Site or its Content, even if we have been advised of the possibility of such damages.

17. Responsibility and force majeure

Any losses that the User may incur as a result of intentional or negligent violation of any provision of this Agreement are not reimbursed by the Site administration. The Site administration is not responsible for:

delays or malfunctions occurring due to force majeure or any failure of telecommunications, computer, electrical, or other related systems;
the actions of transmission systems, banks, payment systems, advertising networks, or third-party services, or for delays associated with their operation;
the proper functioning of the Site where the User does not have the technical means necessary to use it; the Site administration is under no obligation to provide Users with such means.

18. Indemnification

You agree to indemnify, defend, and hold harmless the Site administration and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

19. Privacy

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect information. By using the Site, you consent to those practices.

20. Suspension and termination

We may, at our sole discretion and without notice, suspend, restrict, or terminate your access to the Site (in whole or in part) if we believe you have violated these Terms or misused the Site, or for any other reason. The provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will continue to apply.

21. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of [Pakistan/Punjab], without regard to its conflict-of-law rules. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Pakistan].

22. Severability, waiver, and entire agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms, together with our Privacy Policy, Cookie Policy, and Disclaimer, constitute the entire agreement between you and the Site administration regarding your use of the Site.

23. Contact

For questions about these Terms, please contact us via our contact page[ or at [email protected]].