A tracking number scam happens when a scammer uses a fake, reused, invalid, or misleading tracking number to make a delivery message look real. The scam may arrive by text, email, marketplace message, or fake store order page.

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How Tracking Number Scams Work

Scammers know that tracking numbers make messages look trustworthy. They may show a fake delivery link, claim a package is waiting, ask for a small redelivery fee, or use a number that belongs to another shipment.

Common tracking scam examples

A fake carrier text asks you to pay a small redelivery fee.
A marketplace seller gives a tracking number that does not match your address.
A fake store sends tracking that never updates.
A scam email sends you to a fake carrier login page.
A reused tracking number shows delivered before your order was shipped.
A fake customs message asks for payment or personal details.

How to Check If a Tracking Number Is Suspicious

Copy the tracking number without clicking the message link.
Search it on the official carrier website.
Check whether the carrier name matches the tracking format.
Compare the shipment date with your order date.
Check whether the destination city, country, or delivery status makes sense.
Contact the store or seller if the number looks reused or unrelated.

What to Do If You Suspect a Scam

Do not pay fees through links in unexpected messages. Do not enter your card, password, or identity details on a page you reached from a suspicious message. Verify the order from the original store or carrier website first.

Official FCC Help

For official carrier support, delivery claims, missing package help, service updates, or account-specific questions, visit the official FCC package delivery scam guidance .