A package delivery scam text is a fake SMS or message that claims there is a delivery problem, unpaid fee, wrong address, customs issue, or missed package. The goal is usually to make you click a fake tracking link or enter personal information.

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How to Spot a Package Delivery Scam Text

Scam delivery texts often create urgency. They may say your package is on hold, your address is incomplete, or you must pay a small fee before delivery. Do not click the link until you verify the message through the carrier or store website.

Common warning signs

The message asks you to click a shortened or strange link.
The sender claims your package will be returned unless you act now.
The text asks for card details, login details, or personal information.
The link does not match the official carrier domain.
You were not expecting a package.
The message has spelling, grammar, or formatting problems.

What to Do If You Receive a Suspicious Delivery Text

Do not click the link in the text.
Do not reply with personal or payment information.
Open the store where you placed the order and check the order status.
Go directly to the carrier website and enter the tracking number there.
Delete the message after reporting it if needed.
If you already entered card details, contact your bank quickly.

Safe Way to Check a Delivery Message

The safest method is to ignore the link and check tracking from a source you already trust. Use the retailer order page, the official carrier website, or the carrier app. If the message is real, the same issue should appear there too.

Official FTC Help

For official carrier support, delivery claims, missing package help, service updates, or account-specific questions, visit the official FTC fake shipping message guidance .