Temu delivered but not received means the order shows a final delivery scan, but you cannot find the package. Start by checking the Temu order page, courier tracking, delivery address, and nearby safe places.

Temu Tracking

Track Your Temu

Enter your Temu tracking number to check delivery progress and jump straight to the carrier's official tracking page.

Track Another Package View All Carriers

Why Does Temu Say Delivered But No Package Arrived?

A Temu package may be delivered by a local courier, postal service, or final-mile delivery partner. The package may be left at a door, mailbox area, apartment office, locker, reception desk, or neighbour.

Check these first

Temu order page and latest tracking message
Delivery photo, proof, or courier note
Front door, side door, garage, porch, and mailbox area
Apartment office, mailroom, locker, or reception
Neighbours, household members, or building staff
Local courier tracking page if Temu shows a carrier name

What to Do If the Temu Package Is Still Missing

Save the tracking number and delivered status.
Check whether the order was split into multiple packages.
Read Package Missing for a full checklist.
Contact the local courier if tracking shows a clear delivery carrier.
Contact Temu support from your order page if the package is still missing.

Official Temu Help

For official carrier support, delivery claims, missing package help, service updates, or account-specific questions, visit the official Temu support page .